Outsource Exchange

Should You Outsource Exchange?

Recent study done by Gartner showed that for most companies the email is considered to be a top priority, mission critical service. Also, gathered data shows that up to 75% of company’s IP (intellectual property) is stored in various emails and other instant messaging applications. Also, over 75 percent of Fortune500 companies litigations involves discoveries based on email. Also, over 79 percent of businesses accepted emails as a legit confirmation for transaction.

Email is therefore critical to many companies. And it is vital to note that a company’s email servers represent part

of infrastructure. Infrastructure is usually related to products and services that the businesses offer to their customers. Successful businesses need to focus majority of their resources to core business itself, and not IT.

In establishing any company big portion of initial investment and human resources are invested into infrastructure (

establishing and later maintaining infrastructure such as telephone, email, electricity...). In majority of cases, this is necessary for operation and doing normal business - but only in minor cases this directly produces any worthwhile revenue. So to summarize - the infrastructure will always be an necessary expense.

All healthy businesses are optimizing, and if company can downsize the operating expenses and maximize focus on its core competence - that company will success and be be profitable. Therefore it is logical to examine expenses related to the infrastructure, and see whether they can be cut through means of outsourcing.

There is always a certain amount of technical complexity tied to email server. We will focus on Microsoft's Exchange Server as it is the most widely deployed mail server platform out there.

Often outsourcing partner can provide higher quality service than inhouse, and also at a lower price. Also complexity is important. To Outsource exchange can in some cases also free up IT staff and allow them to focus at other tasks, closer to company’s business targets.

Benefits to Outsource Exchange Server

If you are asking a question whether you should outsource your email service, then consider this. MS Exchange Server, no matter which version, has a reputation of being a serious product, which means complex as well. Smaller companies can therefore reduce a lot of that complexity by finding outsource exchange provider, and consolidating entire email, calendar organizer and contacts that are managed by Exchange Server. If you currently have a single server you are exposed to extreme security risk from reliability standpoint. Therefore finding partner to outsource exchange to, can solve this as managed they can cover security part of exchange server with redundant copies of the server in the cloud. This can help preventing the performance problems and boost redundancy for times when failure occurs, or if scalability becomes an issue.

To outsource exchange server - hence the email solution, makes most sense of all the IT components in company’s infrastructure. Main reasons for this are financial and operational.

 

 

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